Following a presentation from Stephen on hot topics for the sector at a practice manager’s event, and knowing we were a member of the Association of Independent Specialist Medical Accountants (AISMA), he invited us to tender for Turret Medical Centre’s accountancy contract.

When James was appointed as Practice Manager in 2013 he immediately undertook a review of the business.

Taking part in a tender exercise, William Duncan + Co impressed from the outset.

“Stephen’s knowledge and awareness of the many issues that come with working with a medical practice from accounts to GP pensions was evident. We quickly realised the service and support offered by William Duncan + Co was a big improvement on what we had previously been receiving and at a cost that represented excellent value for money.”

At William Duncan + Co we have championed cloud accounting solutions from the offset and are proud to be Platinum Champion Partners with Xero. Reconfiguring the standard Xero software to suit medical practices, we have been able to offer the right support to help James and colleagues get set up and properly trained on the system. This made the whole process as straightforward and user friendly as possible. Having access to real time information and being able to analyse the financial and management data has been of great advantage to James who likes to plan and forecast well in advance.

Key team members who work with Turret Medical Centre

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James Johnstone, Turret Medical Centre
“Working with the team has gone really well and we particularly like the continuity of staff. They are professional in approach and easy to work with. Support has always been available when we’ve asked for it, questions are answered quickly and with well-considered responses.”    “Even though we manage our payroll in-house, when setting up and running the system the team at William Duncan + Co have been a great help to us. It is good to know they have the right people in-house to help when the need arises.”  Having Stephen and the team on hand is of great reassurance to James and his GP Partners as they look towards the future of the practice. Knowing we have a genuine interest in supporting their firm, through our advice and expertise, we will help guide them in running a successful business.   “The landscape is changing for GPs and it is becoming increasingly difficult for our Partners to reach their desired goals. William Duncan + Co’s advice and guidance means we have all the necessary financial information to help them make the right business decisions.”

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